Privacy Policy

Last updated: August 22, 2026

Nelkart ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

When you browse our site, place an order, or contact us, we may collect:

  • Contact details: name, email address, phone number, shipping and billing address.

  • Order information: items purchased, order value, payment status (we do not store full card details; these are processed securely by our payment provider).

  • Account information: if you create an account, your login details and order history.

  • Marketing preferences: if you opt in to receive marketing emails, your email address and consent status.

  • Technical data: IP address, browser type, and site usage data collected automatically via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders, including shipping and customer support.

  • Communicate with you about your order status.

  • Send marketing emails, only if you have opted in (see below).

  • Improve our website, products, and customer experience.

  • Prevent fraud and comply with legal obligations.

3. Marketing Consent

If you subscribe to marketing emails at checkout, we will use your email address to send you promotions, offers, and updates from Nelkart. You may withdraw this consent at any time by clicking "unsubscribe" in any marketing email or by contacting us at nelkartsupport@gmail.com.

4. Cookies

Our website uses cookies to support core functionality, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings.

5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Payment processors, to complete transactions securely.

  • Shipping and courier partners, to deliver your order.

  • Service providers who help us operate the website (e.g., hosting, analytics), under confidentiality obligations.

  • Authorities, where required by law.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at nelkartsupport@gmail.com.

8. Data Security

We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Children's Privacy

Our website is not directed at children under 18, and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at: